Need help?
Frequently Asked Questions
ORDERING AND SHIPPING
Yes, we ship all over the world. Shipping costs may apply, and will be added at checkout. Free shipping on all orders over 200€
It depends on where you are. Shipping in Estonia takes 1-3 business days, for the rest of the world up to 14 days
We offer free shipping on all orders in Estonia. Rest of the world there is a fixed rate of 15€
Bank Links (SEB, Swedbank, LHV, Luminor, Citadele) Credit Cards: (Visa, Mastercard, Amex), Apple-Pay, PayPal
Yes, sure! We offer a local pickup from our Studio (Alajaama 8, 11314 Tallinn). You will be notified when the order is ready for pickup.
As we are a slow-fashion brand, we try not to overproduce for the sake of the environment. Backorder products have to be produced before they can be shipped. Production time may be up to 14 days.
RETURNS
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly to info@muulin.com and we’ll take you through the process.
Return policy for our brand is 14 days from the time of delivery.
It is very easy, just write us an email (info@muulin.com) with the order number and the products you would like to return and we will get back to you with all the details
SIZING AND CARE
Most of our products are made to be free fit, for movement and comfort. Just check the sizing chart and measure yourself for the best results.
All products have a care tab on the product pages, for best results just follow the washing recommendations.
No, you can wash most of our products in a washing machine with the delicate wash program. For more information check the care tab under the specific product.
PRODUCTS
We only use chemical free organic materials such as OEKO-TEX certified Linen and GOTS certified Cotton
Yes, all the materials are chemical free and without any harmful additives.
OTHER
Sure, we can tailor a product to fit you or make it a different colour. Just write to us: info@muulin.com
Yes, you can visit our Studio (Alajaama 8, 11314 Tallinn from M-F 10-18.00. We ask you to call us in advance before your visit (+372 55585747)